How do I cancel, and what will I get back?

Open the booking in My trips → Cancel booking. Before you confirm anything we show the exact refund arithmetic — per leg, in money, not in percentages.

Typical shape of a trip like the Aspen example:

• Hotel — free cancellation until a stated date and time (usually 24–72 hours before check-in, shown on the rate). Cancel inside that window and you get 100% back. After it, the property's penalty applies, commonly the first night.
• Flights — Economy Light fares are typically non-refundable. Government taxes and some airport charges are still reclaimable even on a non-refundable fare, and we reclaim them for you automatically. That's often $60–$120 you would otherwise never see.

You can cancel just the hotel and keep the flights, or the reverse. We warn you clearly if doing so leaves you with a trip that doesn't make sense.