Changes, cancellation & refunds · Core
Can I change my dates, room or name?
Dates and room — yes, via Manage booking. We re-price both legs live and show you a diff: what changes, what it costs, what's refunded. Nothing is committed until you confirm. Fare differences are charged to the original card; if the new trip is cheaper the difference comes back (airlines often issue this as a credit rather than cash — we say which before you confirm).
Name corrections — small spelling fixes (up to about three characters) are usually free if we make them early. Tell us within 24 hours of booking and we do it at no charge wherever the airline allows. A genuine change of traveller is not a correction; it usually requires cancelling and rebooking.
Adding bags — always available, and almost always cheaper through us before travel than at the airport. See the baggage article.
Sunny Days charges no amendment fee of its own. You pay the supplier's fee and the fare difference, and we show both.
More on changes, cancellation & refunds
Still stuck? Talk to a person
Email help@sunnydays.thedigitalcarpenter.com — replies within one business day, most inside four hours.
Travelling in the next 48 hours, or travelling now: the urgent line +1 (555) 018-7742 is staffed 24/7 and answered in under three minutes, or we call you back.
Full contact detail, including postal address, is on the contact page. Please never send card numbers by email — we will never ask for one, and we do not need it to find your booking.